Privacy Policy
This Privacy Policy explains how Pin High (“we,” “us,” or “our”) handles information when you use our website and related services.
Pin High uses TelemetryDeck as our mobile analytics provider for privacy-focused app usage measurement.
1. Information We Collect
- Contact details you provide directly (for example, if you email us).
- Mobile app analytics data from TelemetryDeck, including anonymized user identifier, event names, coarse device/app metadata, and event timestamps.
- For this app analytics flow, TelemetryDeck does not use cookies and does not use stored IP addresses for analytics tracking.
- Operational logs required for reliability, security, and troubleshooting.
2. How We Use Information
- To operate, maintain, and improve Pin High.
- To understand feature usage and app reliability trends through TelemetryDeck analytics.
- To communicate with you about product updates or support.
- To detect abuse, fraud, and unauthorized activity.
- To comply with legal obligations.
Where applicable, our legal basis for app analytics is legitimate interests: understanding product performance, improving user experience, and maintaining service reliability.
3. How We Share Information
We do not sell personal information. We may share information with trusted service providers who help us operate the service (including TelemetryDeck for app analytics), and when required by law.
4. Data Retention
We retain information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. TelemetryDeck analytics data is retained according to TelemetryDeck’s default retention behavior for the service.
5. Security
We use reasonable administrative and technical safeguards. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Your Choices
- You may request access, correction, or deletion of certain personal information, subject to legal limits.
- You may opt out of non-essential communications at any time.
- Questions about app analytics or TelemetryDeck data handling can be sent to pinhighapp@isaacbarham.com.
7. Children’s Privacy
Pin High is not directed to children under 13, and we do not knowingly collect personal information from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date when changes are made.
9. Contact
Questions about this policy can be sent to pinhighapp@isaacbarham.com.